Our dedicated teams are custom-hired to align with your brand and purpose. Upholding your message, values, and voice is important to us—get outsourcing support that’s made to mesh with your existing team.
Spencer Starley, Sr. Director of Client Experience & Support Operations at Butterly Network
Dedicated team associates are given creative, custom assessments built to promote advanced communication and problem-solving skills.
We know the importance of retention and treating people well. That’s why we’re always striving for great pay, benefits, growth, and culture.
Your dedicated team can start as small as two individuals and scale up from there.
Our global footprint means we can build your CX capabilities to fit your needs, no matter the time or day. We have hubs in the North America, LATAM, EMEA, and APAC.
Highly trained CX professionals care for your customers, strengthening your reputation.
QA that ensures thoughtful interactions and helps your business get better.
Make the most out of your resources with optimized tools that work for you.
Providing a safe environment is of the highest importance when people are dealing with health.
We know the importance of high-caliber customer experiences, and so do our Partners. We work with brand-forward and purpose-driven companies from a wide range of industries.
If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.
We require a minimum of 2 people for a Dedicated Team, however with Flex Support, you can book dedicated hours which can be the equivalent of a dedicated person. Contact the Solution Team to discuss.
It takes a minimum of 4 weeks to launch a Dedicated Team. We put a lot of care and attention into hiring and matching the right talent to your team. If you are looking for something that we can launch sooner you can book dedicated hours with Flex Support.
Rolling contracts prevent you from having to decide on any long term agreements and keep us motivated to re-earn your partnership month after month. Flexible terms allow your Dedicated Team to shift and evolve alongside your in-house operation, and you can cancel at any time with 90 days notice.
Yes, our flexible contracts allow you to scale quickly, and scale down when your volume decreases using a combination of permanent and temporary staff.