Easily connect multiple applications to solve critical customer problems.

Fit-to-you CX Outsourcing
For businesses of all sizes
Proactive CX
Built in enablement
Fit-to-you solutions

Upleveling your CX with AI solutions? Join our next demo session.

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Trusted by brands around the globe

From good to great: How Meetup transformed internal CX operations with PartnerHero

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How Butterfly Network was able to spread their wings and offer 24/7 omnichannel support

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"PartnerHero is our path to deliver future scale."

Spencer Starley
Sr. Director of Client Experience & Support Operations

Moved to 24/7 Support

Added real time social monitoring

The flexible functionality that PartnerHero provides for smaller teams was super impactful for Butterfly Network. With clients all over the world, they needed to deliver 24/7 real-time support and language capabilities which they had never been able to deliver on before. What really made PartnerHero stand out, though, was our ability to design a custom solution specifically for Butterfly’s needs.Read the full customer story -->

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You can trust your data with us.

We understand that trust starts with security. PartnerHero is committed to keeping your information safe so you can interact with us with confidence.

Multi-layered information security measures
Modern encryption technologies, strict access controls, and regular audits
Transparency on our handling of personal data, enabling individuals with access, correction, and deletion of their personal data
Start building your brand forward.

Book a free, no-strings-attached conversation with a solution designer to discover an AI + human solution that works for your business.

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Customer Support that works smarter, not harder

Book a Meeting

Fit-to-you Customer Experience Outsourcing.

For businesses of all sizes
Proactive CX
Built in enablement
Fit-to-you solutions

Enablement services

We’ve seen firsthand the power of integrated professional enablement, which is why we’ve baked them into our business model. At PartnerHero, every team has key resources right out of the box.

Quality

PartnerHero believes that Quality is foundational for successful CX, which is why we’ve integrated QA services into our offerings.

Workforce Management

Proprietary workforce management expertise and tooling mean less waste and more effective teams.

Training

Training and ongoing education are part of our DNA. With dedicated training resources, your team’s always on their game.

Amplify your operations

We’ve seen firsthand the power of integrated professional enablement, which is why we’ve baked them into our business model. At PartnerHero, every team has key resources right out of the box.

Talk to a solutions designer. No strings attached.

If you’re ready to invest in quality and see results fast, talk to our team about which option is best for you.

RESOURCES

Helpful resources for everything CX and beyond

Reimagining CX metrics in an AI-driven world: practical strategies for CX leaders

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Webinar Recap: What the Data Tells Us: AI’s Impact on CX Today and Tomorrow

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In-house vs outsourcing: which support model is right for you?

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How Butterfly Network was able to spread their wings and offer 24/7 omnichannel support

Read the whole story-->

From good to great: How Meetup transformed internal CX operations with PartnerHero

Read the whole story-->

How SoundCloud created strong alignment across their global team with PartnerHero

Read the whole story-->

How Bungalow supported 5x growth with the help of an outsourced team

Read the whole story-->

Support for whatever you’re selling.

SERVICES

Product

Support designed with as much love as your product

We source teams that are exceptionally well matched to support brand forward products. Highly engaged, all in CX support creates overall better returns and, most importantly, happy customers!

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SERVICES

Ecommerce

From shop to ship,
we’ve got you

Our teams are trained on multiple ecommerce platforms and understand the nuances of providing exceptional support to digital consumers.

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