PartnerHero Culture Articles

PartnerHero Culture

PartnerHero invests in Jiffy, an early stage CX startup

May 23, 2024

The investment is being made through the first round of PartnerHero’s CX Innovators Fund

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

PartnerHero Culture

Meet: Amy Steer

Oct 15, 2024

Hi, my name is Amy, but people usually pronounce it “Eymi”, please don’t call me “Eymi”. I’m 33 years old and I’ve been at PH for almost five years. I’m currently working as a Sr. Program Manager for a partner called Udemy.

PartnerHero Culture

Meet Rod Mourant, PartnerHero's New Global Controller

Oct 15, 2024

We’re excited to introduce Rod Mourant, our globetrotting, outdoor loving new Global Controller. But what exactly does a Controller do? Read on to find out.

PartnerHero Culture

Leading through a divisive election

Oct 15, 2024

“I wanted to take a minute to reach out to each and every one of you. No matter who you vote for, I’m sure tomorrow will be a stressful day. We care about each and every one of you and we are in this together. Let’s be really kind to one another for the next few days and support our community no matter what someone believes and what the outcome of tomorrow’s election will be.”

PartnerHero Culture

I stand with the right to choose

Oct 15, 2024

I believe that all people deserve access to healthcare, including legal, safe abortions. But as a man, my place is not to tell women what they should or shouldn’t do when it comes to their reproductive rights. Instead, I should voice my support for choice, and for access. 

PartnerHero Culture

From NWA to MIT

Oct 15, 2024

This post is in response to a recent conversation I had with an associate at PartnerHero. He applied for a new internal role and didn’t make the first cut of applicants, but was really surprised given his high program metrics and QA scores (he did poorly in our latest English assessment).

PartnerHero Culture

From Jets to HR: welcome Tatiana Narvaez

Oct 15, 2024

Tatiana Narvaez did not take the straight path to HR management. Read on to learn about her start with commercial jets and the experiences that have shaped her approach to People Experience.

All the CX goodness—straight to your inbox

Get industry news, AI guidance, and early access to tools and resources. Don’t worry, we don’t spam the people we love.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.