PartnerHero Culture Articles

PartnerHero Culture

Building a flexible and inclusive culture in Vibrant City

Aug 5, 2024

In this interview with Vicky we’ll dive deeper into what it's like to work at the PartnerHero Hub in Manila.

PartnerHero Culture

Boundless at PartnerHero: releasing the infinite potential of our communities

Aug 1, 2024

There’s a big commitment happening at PartnerHero to take our corporate mission a step further—to intentionally share our mission and culture outside the company with historically vulnerable communities.

PartnerHero Culture

Founding story

Aug 1, 2024

It is said that companies reflect their founders, specifically their context, at the moment of formation. In 2014, Heather and I found ourselves amid a massive wave of startup formation and a massive global shift in how work was getting done.

PartnerHero Culture

Mother's Day in the age of COVID

Aug 1, 2024

For many families around the world, the act of celebrating Mother’s Day this weekend will be unlike any other... ever.

PartnerHero Culture

Meet Ali Rustom: refugee, associate, human, friend

Aug 1, 2024

Here, we interview Ali Rustom, a PartnerHero associate who went through the Open Door Policy program to learn more about his experience as a refugee, going through the Open Door Policy program  and finding work in a remote CX role.


PartnerHero Culture

Creating a more inclusive and flexible holiday policy

Aug 1, 2024

A few months ago PartnerHero set out to create a new, more inclusive holiday policy. Read on to see what we came up with.

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

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