PartnerHero Culture Articles

PartnerHero Culture

Guilt & grieving—gets easier, I promise

Oct 15, 2024

If you’ve owned a pet, you can understand the love and joy that is brought by their presence, but you also understand the pain that comes with saying goodbye. It’s a horrible chain of different reactions—disbelief, shock, sadness, emotional and physical pain, where it feels like someone opened your chest and removed your heart, your whole body trembling, and my personal favorite—guilt.

PartnerHero Culture

Business longevity? Take after Madonna

Oct 15, 2024

Saying that I’m a huge Madonna fan isn’t an exaggeration! Both my tattoos are Madonna-related, and I’m planning on more.

PartnerHero Culture

Book Lover's Day recommendations

Oct 15, 2024

Today is Book Lovers Day, and we thought we’d celebrate PartnerHero style by asking our Heroes what were their favorite books in 2019 so far.

PartnerHero Culture

Black Lives Matter: engaging now and in the future

Oct 15, 2024

Black Lives Matter. This movement has given form to the call for recognition and accountability. It represents an opportunity to build a more equitable, inclusive society but will require us to show up and do the work. 

PartnerHero Culture

Beginner's guide to social learning

Oct 15, 2024

Social Learning might be a bit of an unknown concept for some, but for others familiar with Learning and Development strategies, it can be an extraordinary opportunity to improve performance.

PartnerHero Culture

All Hands — Brazilian edition 2019

Oct 15, 2024

The amazing growth of PartnerHero in Brazil and why the "All Hands" event builds a connection between customer support remote workers.

PartnerHero Culture

Building a flexible and inclusive culture in Vibrant City

Aug 5, 2024

In this interview with Vicky we’ll dive deeper into what it's like to work at the PartnerHero Hub in Manila.

PartnerHero Culture

Boundless at PartnerHero: releasing the infinite potential of our communities

Aug 1, 2024

There’s a big commitment happening at PartnerHero to take our corporate mission a step further—to intentionally share our mission and culture outside the company with historically vulnerable communities.

PartnerHero Culture

Founding story

Aug 1, 2024

It is said that companies reflect their founders, specifically their context, at the moment of formation. In 2014, Heather and I found ourselves amid a massive wave of startup formation and a massive global shift in how work was getting done.

PartnerHero Culture

Mother's Day in the age of COVID

Aug 1, 2024

For many families around the world, the act of celebrating Mother’s Day this weekend will be unlike any other... ever.

PartnerHero Culture

Meet Ali Rustom: refugee, associate, human, friend

Aug 1, 2024

Here, we interview Ali Rustom, a PartnerHero associate who went through the Open Door Policy program to learn more about his experience as a refugee, going through the Open Door Policy program  and finding work in a remote CX role.


PartnerHero Culture

Creating a more inclusive and flexible holiday policy

Aug 1, 2024

A few months ago PartnerHero set out to create a new, more inclusive holiday policy. Read on to see what we came up with.

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