PartnerHero Culture Articles

PartnerHero Culture

Meet: Amy Steer

Oct 15, 2024

Hi, my name is Amy, but people usually pronounce it “Eymi”, please don’t call me “Eymi”. I’m 33 years old and I’ve been at PH for almost five years. I’m currently working as a Sr. Program Manager for a partner called Udemy.

PartnerHero Culture

Meet Rod Mourant, PartnerHero's New Global Controller

Oct 15, 2024

We’re excited to introduce Rod Mourant, our globetrotting, outdoor loving new Global Controller. But what exactly does a Controller do? Read on to find out.

PartnerHero Culture

Leading through a divisive election

Oct 15, 2024

“I wanted to take a minute to reach out to each and every one of you. No matter who you vote for, I’m sure tomorrow will be a stressful day. We care about each and every one of you and we are in this together. Let’s be really kind to one another for the next few days and support our community no matter what someone believes and what the outcome of tomorrow’s election will be.”

PartnerHero Culture

I stand with the right to choose

Oct 15, 2024

I believe that all people deserve access to healthcare, including legal, safe abortions. But as a man, my place is not to tell women what they should or shouldn’t do when it comes to their reproductive rights. Instead, I should voice my support for choice, and for access. 

PartnerHero Culture

From NWA to MIT

Oct 15, 2024

This post is in response to a recent conversation I had with an associate at PartnerHero. He applied for a new internal role and didn’t make the first cut of applicants, but was really surprised given his high program metrics and QA scores (he did poorly in our latest English assessment).

PartnerHero Culture

From Jets to HR: welcome Tatiana Narvaez

Oct 15, 2024

Tatiana Narvaez did not take the straight path to HR management. Read on to learn about her start with commercial jets and the experiences that have shaped her approach to People Experience.

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

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