PartnerHero Culture Articles

PartnerHero Culture

Opening the door for refugees through remote CX jobs

May 23, 2024

This has been a big month in the news for refugees and the scale of the crisis can feel overwhelming. In this blog post we interview Katrina Too, Founder and Managing Director at Open Door Policy, a non-profit that connects refugees with remote jobs, often in customer support, giving them economic opportunity and stability.

PartnerHero Culture

Meet: Steena Trouten

May 23, 2024

Meet Steena Trouten, Team Manager at PartnerHero.

PartnerHero Culture

Meet: Ryan Berk

May 23, 2024

Meet Ryan Berk, Chief Strategy Officer at PartnerHero.

PartnerHero Culture

Meet: Mario Paz

May 23, 2024

Meet Mario Paz,  Talent Development Manager for PartnerHero in Honduras

PartnerHero Culture

Meet: Mandy Clark

May 23, 2024

Meet Mandy Clark, Program Manager Operations and Solutions at PartnerHero.

PartnerHero Culture

Meet Tracy L. Ward, PartnerHero’s new Chief People Officer

May 23, 2024

Today Tracy L. Ward joins PartnerHero as our new Chief People Officer. With a background in Talent Acquisition and Human Resources and experience in the BPO and Behavioral Health industries, Tracy brings the perfect blend of expertise to help us in this next phase of growth.

PartnerHero Culture

Love Yourself, Wellness Week 2021 recap

May 23, 2024

Every year we take a week to learn about a topic related to health. This year our theme was "Love Yourself" and we learned about everything from Self-Advocacy to Neurodiversity.

PartnerHero Culture

Language Proficiency at PartnerHero

May 23, 2024

Hiring at PartnerHero has many components like education, professional background, values-alignment, partner-fit and personality fit. Given the work that we do, one of the most important aspects is the language assessment.

PartnerHero Culture

It's PartnerHero, not “Shervin Inc.”

May 23, 2024

Building a sustainable company requires putting your ego aside and considering diverse viewpoints in how your conduct business, even if that sometimes means doing things that are contrary to your own beliefs.

PartnerHero Culture

Hurricane Eta and Iota final update

May 23, 2024

Thank you to everyone who contributed to our GoFundMe campaign in support of employees and families impacted by the tropical storms that hit Honduras in early November 2020.

PartnerHero Culture

Bucharest: building an inclusive culture from the ground up

May 23, 2024

PartnerHero Bucharest office may be our most recent addition, but it’s already well on the way to building the inclusive and fun culture that PartnerHero is known for world-wide.

PartnerHero Culture

Announcing our new core value

May 23, 2024

As we continue to grow as a company, we realize it’s important to renew our commitment as a global community of passionate individuals supporting some of the best companies in the world.

All the CX goodness—straight to your inbox

Get industry news, AI guidance, and early access to tools and resources. Don’t worry, we don’t spam the people we love.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.