PartnerHero Culture Articles

PartnerHero Culture

Opening the door for refugees through remote CX jobs

May 23, 2024

This has been a big month in the news for refugees and the scale of the crisis can feel overwhelming. In this blog post we interview Katrina Too, Founder and Managing Director at Open Door Policy, a non-profit that connects refugees with remote jobs, often in customer support, giving them economic opportunity and stability.

PartnerHero Culture

Meet: Steena Trouten

May 23, 2024

Meet Steena Trouten, Team Manager at PartnerHero.

PartnerHero Culture

Meet: Ryan Berk

May 23, 2024

Meet Ryan Berk, Chief Strategy Officer at PartnerHero.

PartnerHero Culture

Meet: Mario Paz

May 23, 2024

Meet Mario Paz,  Talent Development Manager for PartnerHero in Honduras

PartnerHero Culture

Meet: Mandy Clark

May 23, 2024

Meet Mandy Clark, Program Manager Operations and Solutions at PartnerHero.

PartnerHero Culture

Meet Tracy L. Ward, PartnerHero’s new Chief People Officer

May 23, 2024

Today Tracy L. Ward joins PartnerHero as our new Chief People Officer. With a background in Talent Acquisition and Human Resources and experience in the BPO and Behavioral Health industries, Tracy brings the perfect blend of expertise to help us in this next phase of growth.

PartnerHero Culture

PartnerHero invests in Jiffy, an early stage CX startup

May 23, 2024

The investment is being made through the first round of PartnerHero’s CX Innovators Fund

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

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