The investment is being made through the first round of PartnerHero’s CX Innovators Fund
For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.
PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.
The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform
In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.
PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.
Considering the devastating impact that COVID had on businesses that require in-person interaction, PartnerHero was relatively lucky in 2020. Our offices closed and we moved to a work-from-home setting in March, making it easier to keep our community safe.
Originally made as an internal training document, we're sharing this guide to the outside world today for the first time. If you've ever been unsure or afraid about how to address a trans or non-binary colleague, this guide shares practical advice and exercises that will set you in the right direction to create a supportive environment.
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PartnerHero made the annual Inc. 5000 list of the fastest-growing private companies in the United States. Our success stems from our focus on culture and quality.
As startups work to create the future, the very notion of “work” is changing too. For both businesses and the people who power them, the choices and considerations are no longer binary: Employee or contractor? Insource or outsource? Freelancer or gig-worker? Quality or cost? Culture or pay? Office or remote?
And that is what PartnerHero is. A technology-enabled services company that is built to answer these questions and many others.
No one will ever say that 2020 was an easy year.
While PartnerHero Honduras was in full swing helping associates who were impacted by Tropical Storm Eta, Typhoon Ulysses struck Manila, Philippines forcing several of our associates there to evacuate their homes.
It’s been three weeks since Tropical Storm Eta landed in Honduras forcing dozens of PartnerHero employees and their families to evacuate their homes, in many cases with nothing but the clothes on their backs. Between then and now, Hurricane Iota also hit the region, causing additional flooding and delaying the timeline for when those impacted can begin rebuilding their lives.
