PartnerHero Culture Articles

PartnerHero Culture

Boise: the inclusive headquarters of a global company

Aug 1, 2024

The Boise office is beautiful, yes, but that’s not what makes PartnerHero Boise a special place to work. “You can be you at work. You don’t have to come in and be someone else."

PartnerHero Culture

Introducing Alice Hunsberger—VP, trust and safety and content moderation

May 23, 2024

We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.

PartnerHero Culture

We’re on the Inc 5000 for the second year in a row

May 23, 2024

Together, the 3,000+ people who make up PartnerHero have done something special: We’ve been named to the Inc 5000 and recognized as one of the fastest growing private companies in America for the second year in a row!

PartnerHero Culture

How we foster a “people first” mindset at PartnerHero

May 23, 2024

One of the main underlying principles for all of these values is that at PartnerHero, people come first.  That's not to say that making and achieving goals, improving business metrics, and following official policies doesn’t matter, but these things can never come before or at the cost of our associates’ well-being.

PartnerHero Culture

Introducing Aprikot

May 23, 2024

A little over a year ago, we launched Sidekick as an internal tool to help our support teams atmanage Quality Assurance. Since the beginning of 2018, we’ve allowed open registration for Sidekick so that any customer support team in the world could use it in their own peer review and QA flow.

PartnerHero Culture

Announcing our new Chief Impact Officer: Vicky Moreno

May 23, 2024

We’re thrilled to announce that Vicky Moreno has been promoted to Chief Impact Officer, a newly created role at PartnerHero that will accelerate our social impact work around the world.

PartnerHero Culture

Love Yourself, Wellness Week 2021 recap

May 23, 2024

Every year we take a week to learn about a topic related to health. This year our theme was "Love Yourself" and we learned about everything from Self-Advocacy to Neurodiversity.

PartnerHero Culture

Language Proficiency at PartnerHero

May 23, 2024

Hiring at PartnerHero has many components like education, professional background, values-alignment, partner-fit and personality fit. Given the work that we do, one of the most important aspects is the language assessment.

PartnerHero Culture

It's PartnerHero, not “Shervin Inc.”

May 23, 2024

Building a sustainable company requires putting your ego aside and considering diverse viewpoints in how your conduct business, even if that sometimes means doing things that are contrary to your own beliefs.

PartnerHero Culture

Hurricane Eta and Iota final update

May 23, 2024

Thank you to everyone who contributed to our GoFundMe campaign in support of employees and families impacted by the tropical storms that hit Honduras in early November 2020.

PartnerHero Culture

Bucharest: building an inclusive culture from the ground up

May 23, 2024

PartnerHero Bucharest office may be our most recent addition, but it’s already well on the way to building the inclusive and fun culture that PartnerHero is known for world-wide.

PartnerHero Culture

Announcing our new core value

May 23, 2024

As we continue to grow as a company, we realize it’s important to renew our commitment as a global community of passionate individuals supporting some of the best companies in the world.

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