PartnerHero Culture Articles

PartnerHero Culture

Love Yourself, Wellness Week 2021 recap

May 23, 2024

Every year we take a week to learn about a topic related to health. This year our theme was "Love Yourself" and we learned about everything from Self-Advocacy to Neurodiversity.

PartnerHero Culture

Language Proficiency at PartnerHero

May 23, 2024

Hiring at PartnerHero has many components like education, professional background, values-alignment, partner-fit and personality fit. Given the work that we do, one of the most important aspects is the language assessment.

PartnerHero Culture

It's PartnerHero, not “Shervin Inc.”

May 23, 2024

Building a sustainable company requires putting your ego aside and considering diverse viewpoints in how your conduct business, even if that sometimes means doing things that are contrary to your own beliefs.

PartnerHero Culture

Hurricane Eta and Iota final update

May 23, 2024

Thank you to everyone who contributed to our GoFundMe campaign in support of employees and families impacted by the tropical storms that hit Honduras in early November 2020.

PartnerHero Culture

Bucharest: building an inclusive culture from the ground up

May 23, 2024

PartnerHero Bucharest office may be our most recent addition, but it’s already well on the way to building the inclusive and fun culture that PartnerHero is known for world-wide.

PartnerHero Culture

Announcing our new core value

May 23, 2024

As we continue to grow as a company, we realize it’s important to renew our commitment as a global community of passionate individuals supporting some of the best companies in the world.

PartnerHero Culture

PartnerHero invests in Jiffy, an early stage CX startup

May 23, 2024

The investment is being made through the first round of PartnerHero’s CX Innovators Fund

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

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