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“Udemy students and instructors are in every corner of the world. As we continue to expand, we rely on PartnerHero to help scale high-quality customer support experiences.”

CX Leader, Udemy

160+

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Unlike other BPOs, the English proficiency standard at PartnerHero is C2, so support from anywhere feels like home.

User + System Support

Support for learners, instructors, and administrators as they navigate the rapidly changing world of eLearning.

Omnichannel

Every learning organization works differently and shows up in various channels. We adapt to you.

Trusted by brands around the globe

From good to great: How Meetup transformed internal CX operations with PartnerHero

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How Marmalade Game Studio improved their customer reviews with PartnerHero

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Resources
AI and Automation
May 12, 2025

From faster response times to hyper-personalized customer journeys, AI can help companies strengthen customer loyalty, improve retention, and increase revenue. 

AI and Automation
May 9, 2025

Discover the biggest barriers to AI adoption in customer experience and learn how CX leaders are overcoming them with data, trust, and smart implementation.

AI and Automation
May 8, 2025

Rolling out AI in support? A quality assurance checklist helps your team stay aligned, catch issues early, and build trust.

AI and Automation
May 12, 2025

From faster response times to hyper-personalized customer journeys, AI can help companies strengthen customer loyalty, improve retention, and increase revenue. 

AI and Automation
May 9, 2025

Discover the biggest barriers to AI adoption in customer experience and learn how CX leaders are overcoming them with data, trust, and smart implementation.

AI and Automation
May 8, 2025

Rolling out AI in support? A quality assurance checklist helps your team stay aligned, catch issues early, and build trust.

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