This has been a big month in the news for refugees and the scale of the crisis can feel overwhelming. In this blog post we interview Katrina Too, Founder and Managing Director at Open Door Policy, a non-profit that connects refugees with remote jobs, often in customer support, giving them economic opportunity and stability.
Meet Steena Trouten, Team Manager at PartnerHero.
Meet Ryan Berk, Chief Strategy Officer at PartnerHero.
Meet Mario Paz, Talent Development Manager for PartnerHero in Honduras
Meet Mandy Clark, Program Manager Operations and Solutions at PartnerHero.
Today Tracy L. Ward joins PartnerHero as our new Chief People Officer. With a background in Talent Acquisition and Human Resources and experience in the BPO and Behavioral Health industries, Tracy brings the perfect blend of expertise to help us in this next phase of growth.
The Boise office is beautiful, yes, but that’s not what makes PartnerHero Boise a special place to work. “You can be you at work. You don’t have to come in and be someone else."
We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.
Together, the 3,000+ people who make up PartnerHero have done something special: We’ve been named to the Inc 5000 and recognized as one of the fastest growing private companies in America for the second year in a row!
One of the main underlying principles for all of these values is that at PartnerHero, people come first. That's not to say that making and achieving goals, improving business metrics, and following official policies doesn’t matter, but these things can never come before or at the cost of our associates’ well-being.
A little over a year ago, we launched Sidekick as an internal tool to help our support teams atmanage Quality Assurance. Since the beginning of 2018, we’ve allowed open registration for Sidekick so that any customer support team in the world could use it in their own peer review and QA flow.
We’re thrilled to announce that Vicky Moreno has been promoted to Chief Impact Officer, a newly created role at PartnerHero that will accelerate our social impact work around the world.
