PartnerHero Culture Articles

PartnerHero Culture

Opening the door for refugees through remote CX jobs

May 23, 2024

This has been a big month in the news for refugees and the scale of the crisis can feel overwhelming. In this blog post we interview Katrina Too, Founder and Managing Director at Open Door Policy, a non-profit that connects refugees with remote jobs, often in customer support, giving them economic opportunity and stability.

PartnerHero Culture

Meet: Steena Trouten

May 23, 2024

Meet Steena Trouten, Team Manager at PartnerHero.

PartnerHero Culture

Meet: Ryan Berk

May 23, 2024

Meet Ryan Berk, Chief Strategy Officer at PartnerHero.

PartnerHero Culture

Meet: Mario Paz

May 23, 2024

Meet Mario Paz,  Talent Development Manager for PartnerHero in Honduras

PartnerHero Culture

Meet: Mandy Clark

May 23, 2024

Meet Mandy Clark, Program Manager Operations and Solutions at PartnerHero.

PartnerHero Culture

Meet Tracy L. Ward, PartnerHero’s new Chief People Officer

May 23, 2024

Today Tracy L. Ward joins PartnerHero as our new Chief People Officer. With a background in Talent Acquisition and Human Resources and experience in the BPO and Behavioral Health industries, Tracy brings the perfect blend of expertise to help us in this next phase of growth.

PartnerHero Culture

Guilt & grieving—gets easier, I promise

Oct 15, 2024

If you’ve owned a pet, you can understand the love and joy that is brought by their presence, but you also understand the pain that comes with saying goodbye. It’s a horrible chain of different reactions—disbelief, shock, sadness, emotional and physical pain, where it feels like someone opened your chest and removed your heart, your whole body trembling, and my personal favorite—guilt.

PartnerHero Culture

Business longevity? Take after Madonna

Oct 15, 2024

Saying that I’m a huge Madonna fan isn’t an exaggeration! Both my tattoos are Madonna-related, and I’m planning on more.

PartnerHero Culture

Book Lover's Day recommendations

Oct 15, 2024

Today is Book Lovers Day, and we thought we’d celebrate PartnerHero style by asking our Heroes what were their favorite books in 2019 so far.

PartnerHero Culture

Black Lives Matter: engaging now and in the future

Oct 15, 2024

Black Lives Matter. This movement has given form to the call for recognition and accountability. It represents an opportunity to build a more equitable, inclusive society but will require us to show up and do the work. 

PartnerHero Culture

Beginner's guide to social learning

Oct 15, 2024

Social Learning might be a bit of an unknown concept for some, but for others familiar with Learning and Development strategies, it can be an extraordinary opportunity to improve performance.

PartnerHero Culture

All Hands — Brazilian edition 2019

Oct 15, 2024

The amazing growth of PartnerHero in Brazil and why the "All Hands" event builds a connection between customer support remote workers.

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