The investment is being made through the first round of PartnerHero’s CX Innovators Fund
For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.
PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.
The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform
In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.
PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.
The Boise office is beautiful, yes, but that’s not what makes PartnerHero Boise a special place to work. “You can be you at work. You don’t have to come in and be someone else."
We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.
Together, the 3,000+ people who make up PartnerHero have done something special: We’ve been named to the Inc 5000 and recognized as one of the fastest growing private companies in America for the second year in a row!
One of the main underlying principles for all of these values is that at PartnerHero, people come first. That's not to say that making and achieving goals, improving business metrics, and following official policies doesn’t matter, but these things can never come before or at the cost of our associates’ well-being.
A little over a year ago, we launched Sidekick as an internal tool to help our support teams atmanage Quality Assurance. Since the beginning of 2018, we’ve allowed open registration for Sidekick so that any customer support team in the world could use it in their own peer review and QA flow.
We’re thrilled to announce that Vicky Moreno has been promoted to Chief Impact Officer, a newly created role at PartnerHero that will accelerate our social impact work around the world.
