PartnerHero Culture Articles

PartnerHero Culture

PartnerHero invests in Jiffy, an early stage CX startup

May 23, 2024

The investment is being made through the first round of PartnerHero’s CX Innovators Fund

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

PartnerHero Culture

Setting the standards for a people-first employer

Aug 20, 2024

Things move quickly at PartnerHero but one thing remains constant: the people-first culture that ties into everything we do from the standing desks to the gender neutral bathrooms. 

PartnerHero Culture

Rebranding PartnerHero's logo

Aug 20, 2024

I’m a freelance designer based in Brazil and I’ve been given the privilege to help companies build their brands and tell their stories since the mid-2000s.

In 2018, I had the great pleasure of collaborating with PartnerHero — a values-driven outsourcing company that places a big emphasis on people.

PartnerHero Culture

Launching with PartnerHero

Aug 20, 2024

You might be wondering: but how does it actually work? This roadmap shows how your PartnerHero team goes from being just a twinkle in your eye to a fully-integrated team delighting your customers. 


PartnerHero Culture

Don’t think of your competitors as your enemies

Aug 20, 2024

How dehumanizing others only dehumanizes ourselves.

PartnerHero Culture

Fundraising for victims of Hurricane Eta

Aug 19, 2024

On the night of Wednesday, November 4, while Americans were biting their nails over the outcome of the 2020 presidential election, Tropical Storm Eta made a devastating entrance into the area surrounding San Pedro Sula, Honduras, home to hundreds of PartnerHero associates.

PartnerHero Culture

Tips and tricks for healthy finances

Aug 8, 2024

Money… oh, beautiful money. I want you. I really do. But apparently, it isn’t mutual… you run away from my hands as soon as I touch you. Am I the only one who has this relationship with money? No? I’m not alone? Woohoo! Well…

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