PartnerHero Culture Articles

PartnerHero Culture

Why we acquired SupportOps

May 23, 2024

We recently announced that we acquired SupportOps, our first-ever acquisition of another company! This is a big move for us, and we’d like to take a moment to explain why we’re so excited to add SupportOps to PartnerHero.

PartnerHero Culture

You’re already becoming less successful

May 23, 2024

Our brains are designed to find patterns. So when you do something that yields positive results (“success”), we tend to repeat that pattern.

PartnerHero Culture

Welcome New Partners, Summer Edition

May 23, 2024

Each quarter PartnerHero welcomes dozens of new partners to our community. Today we're celebrating three of them! 

PartnerHero Culture

Welcome our new president

May 23, 2024

I found this definition when Googling “what's the difference between a CEO and President?”

In corporate management structures, the CEO is the highest ranking officer and visionary, while the president is more responsible for day-to-day management decisions and strategies. In simple terms, the CEO makes a promise to the company, setting a long-term vision.

PartnerHero Culture

Welcome New Partners, Winter 2023

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero. 

Check out our Partner Spotlight and Customer Stories collections for more profiles.

PartnerHero Culture

Trans people are under siege. We need to act. Now.

May 23, 2024

The transgender community is under attack in the United States and around the world. It is past time for us to stand up and act.

PartnerHero Culture

The PartnerHero COVID loan program

May 23, 2024

Considering the devastating impact that COVID had on businesses that require in-person interaction, PartnerHero was relatively lucky in 2020. Our offices closed and we moved to a work-from-home setting in March, making it easier to keep our community safe.

PartnerHero Culture

Supporting trans + non-binary co-workers: pronouns 101

May 23, 2024

Originally made as an internal training document, we're sharing this guide to the outside world today for the first time. If you've ever been unsure or afraid about how to address a trans or non-binary colleague, this guide shares practical advice and exercises that will set you in the right direction to create a supportive environment.

PartnerHero Culture

PartnerHero is on the 2022 Inc. 5000 list

May 23, 2024

PartnerHero made the annual Inc. 5000 list of the fastest-growing private companies in the United States. Our success stems from our focus on culture and quality.

PartnerHero Culture

People. Without borders. Without limits.

May 23, 2024

As startups work to create the future, the very notion of “work” is changing too. For both businesses and the people who power them, the choices and considerations are no longer binary: Employee or contractor? Insource or outsource? Freelancer or gig-worker? Quality or cost? Culture or pay? Office or remote?

And that is what PartnerHero is. A technology-enabled services company that is built to answer these questions and many others.


PartnerHero Culture

PartnerHero's response to Typhoon Ulysses

May 23, 2024

No one will ever say that 2020 was an easy year.

While PartnerHero Honduras was in full swing helping associates who were impacted by Tropical Storm Eta, Typhoon Ulysses struck Manila, Philippines forcing several of our associates there to evacuate their homes.

PartnerHero Culture

PartnerHero's Eta and Iota relief efforts

May 23, 2024

It’s been three weeks since Tropical Storm Eta landed in Honduras forcing dozens of PartnerHero employees and their families to evacuate their homes, in many cases with nothing but the clothes on their backs. Between then and now, Hurricane Iota also hit the region, causing additional flooding and delaying the timeline for when those impacted can begin rebuilding their lives.

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