PartnerHero Culture Articles

PartnerHero Culture

Why we acquired SupportOps

May 23, 2024

We recently announced that we acquired SupportOps, our first-ever acquisition of another company! This is a big move for us, and we’d like to take a moment to explain why we’re so excited to add SupportOps to PartnerHero.

PartnerHero Culture

You’re already becoming less successful

May 23, 2024

Our brains are designed to find patterns. So when you do something that yields positive results (“success”), we tend to repeat that pattern.

PartnerHero Culture

Welcome New Partners, Summer Edition

May 23, 2024

Each quarter PartnerHero welcomes dozens of new partners to our community. Today we're celebrating three of them! 

PartnerHero Culture

Welcome our new president

May 23, 2024

I found this definition when Googling “what's the difference between a CEO and President?”

In corporate management structures, the CEO is the highest ranking officer and visionary, while the president is more responsible for day-to-day management decisions and strategies. In simple terms, the CEO makes a promise to the company, setting a long-term vision.

PartnerHero Culture

Welcome New Partners, Winter 2023

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero. 

Check out our Partner Spotlight and Customer Stories collections for more profiles.

PartnerHero Culture

Trans people are under siege. We need to act. Now.

May 23, 2024

The transgender community is under attack in the United States and around the world. It is past time for us to stand up and act.

PartnerHero Culture

Building a flexible and inclusive culture in Vibrant City

Aug 5, 2024

In this interview with Vicky we’ll dive deeper into what it's like to work at the PartnerHero Hub in Manila.

PartnerHero Culture

Boundless at PartnerHero: releasing the infinite potential of our communities

Aug 1, 2024

There’s a big commitment happening at PartnerHero to take our corporate mission a step further—to intentionally share our mission and culture outside the company with historically vulnerable communities.

PartnerHero Culture

Founding story

Aug 1, 2024

It is said that companies reflect their founders, specifically their context, at the moment of formation. In 2014, Heather and I found ourselves amid a massive wave of startup formation and a massive global shift in how work was getting done.

PartnerHero Culture

Mother's Day in the age of COVID

Aug 1, 2024

For many families around the world, the act of celebrating Mother’s Day this weekend will be unlike any other... ever.

PartnerHero Culture

Meet Ali Rustom: refugee, associate, human, friend

Aug 1, 2024

Here, we interview Ali Rustom, a PartnerHero associate who went through the Open Door Policy program to learn more about his experience as a refugee, going through the Open Door Policy program  and finding work in a remote CX role.


PartnerHero Culture

Creating a more inclusive and flexible holiday policy

Aug 1, 2024

A few months ago PartnerHero set out to create a new, more inclusive holiday policy. Read on to see what we came up with.

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