PartnerHero Culture Articles

PartnerHero Culture

Why we acquired SupportOps

May 23, 2024

We recently announced that we acquired SupportOps, our first-ever acquisition of another company! This is a big move for us, and we’d like to take a moment to explain why we’re so excited to add SupportOps to PartnerHero.

PartnerHero Culture

You’re already becoming less successful

May 23, 2024

Our brains are designed to find patterns. So when you do something that yields positive results (“success”), we tend to repeat that pattern.

PartnerHero Culture

Welcome New Partners, Summer Edition

May 23, 2024

Each quarter PartnerHero welcomes dozens of new partners to our community. Today we're celebrating three of them! 

PartnerHero Culture

Welcome our new president

May 23, 2024

I found this definition when Googling “what's the difference between a CEO and President?”

In corporate management structures, the CEO is the highest ranking officer and visionary, while the president is more responsible for day-to-day management decisions and strategies. In simple terms, the CEO makes a promise to the company, setting a long-term vision.

PartnerHero Culture

Welcome New Partners, Winter 2023

May 23, 2024

We love working with partners that align with our values. It’s crucial that they feel excited to work with us and that our associates are excited to work for them. Every season, we profile some of our newest partners and learn more about their challenges as their businesses scale and why they chose to work with PartnerHero. 

Check out our Partner Spotlight and Customer Stories collections for more profiles.

PartnerHero Culture

Trans people are under siege. We need to act. Now.

May 23, 2024

The transgender community is under attack in the United States and around the world. It is past time for us to stand up and act.

PartnerHero Culture

Introducing Sahar Rahmani, VP of Engineering and AI

Aug 7, 2024

Today, we are welcoming Sahar Rahmani, who is joining PartnerHero as our Vice President of Engineering and AI, making sure that we continue to constantly innovate and deliver value to our partners from day one.

PartnerHero Culture

Meet: Steven Melendez

Aug 6, 2024

Hi, my name is Steven. I'm 28 years old, working as a support hero and currently living in Boise! Before Boise, I spent the last 6 years traveling and performing my music.

PartnerHero Culture

Meet: Gabriela Moreira

Aug 6, 2024

Hello, my name is Gabriela and I am 34 years young. I am Brazilian and I live in a small town called Franca. I‘ve been working for PartnerHero for more than 2 years and this is my story.

PartnerHero Culture

Meet: Josh Magsam

Aug 6, 2024

Hi, I’m Josh. I’m 39 years old and Director of Partner Operations. I work from home in Portland, Oregon, where I live with my wife and young son, as well as two cats and a dog. I grew up in Minnesota and moved to Oregon about thirteen years ago. I have a younger sister and two nephews.

PartnerHero Culture

Meet: Giulia Gasparin

Aug 6, 2024

Hi! I’m Giulia, I am the Team Lead for the Portuguese Udemy Team. I was born and raised in Curitiba, Brazil, but had already lived in Porto Alegre and I’m currently living in São Paulo.

PartnerHero Culture

Meet: Carlos Rivera

Aug 6, 2024

Hello, my name is Carlos but most people call me Panda, and I'm  one of People Operations leads. I've been working at PartnerHero for more than 2 years now, and this is my story.

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