PartnerHero Culture Articles

PartnerHero Culture

Boise: the inclusive headquarters of a global company

Aug 1, 2024

The Boise office is beautiful, yes, but that’s not what makes PartnerHero Boise a special place to work. “You can be you at work. You don’t have to come in and be someone else."

PartnerHero Culture

Introducing Alice Hunsberger—VP, trust and safety and content moderation

May 23, 2024

We are very excited to welcome Alice Hunsberger as PartnerHero's VP, Trust & Safety and Content Moderation. Here are five questions to learn more about her, the work she does, and the things she cares about.

PartnerHero Culture

We’re on the Inc 5000 for the second year in a row

May 23, 2024

Together, the 3,000+ people who make up PartnerHero have done something special: We’ve been named to the Inc 5000 and recognized as one of the fastest growing private companies in America for the second year in a row!

PartnerHero Culture

How we foster a “people first” mindset at PartnerHero

May 23, 2024

One of the main underlying principles for all of these values is that at PartnerHero, people come first.  That's not to say that making and achieving goals, improving business metrics, and following official policies doesn’t matter, but these things can never come before or at the cost of our associates’ well-being.

PartnerHero Culture

Introducing Aprikot

May 23, 2024

A little over a year ago, we launched Sidekick as an internal tool to help our support teams atmanage Quality Assurance. Since the beginning of 2018, we’ve allowed open registration for Sidekick so that any customer support team in the world could use it in their own peer review and QA flow.

PartnerHero Culture

Announcing our new Chief Impact Officer: Vicky Moreno

May 23, 2024

We’re thrilled to announce that Vicky Moreno has been promoted to Chief Impact Officer, a newly created role at PartnerHero that will accelerate our social impact work around the world.

PartnerHero Culture

Building a flexible and inclusive culture in Vibrant City

Aug 5, 2024

In this interview with Vicky we’ll dive deeper into what it's like to work at the PartnerHero Hub in Manila.

PartnerHero Culture

Boundless at PartnerHero: releasing the infinite potential of our communities

Aug 1, 2024

There’s a big commitment happening at PartnerHero to take our corporate mission a step further—to intentionally share our mission and culture outside the company with historically vulnerable communities.

PartnerHero Culture

Founding story

Aug 1, 2024

It is said that companies reflect their founders, specifically their context, at the moment of formation. In 2014, Heather and I found ourselves amid a massive wave of startup formation and a massive global shift in how work was getting done.

PartnerHero Culture

Mother's Day in the age of COVID

Aug 1, 2024

For many families around the world, the act of celebrating Mother’s Day this weekend will be unlike any other... ever.

PartnerHero Culture

Meet Ali Rustom: refugee, associate, human, friend

Aug 1, 2024

Here, we interview Ali Rustom, a PartnerHero associate who went through the Open Door Policy program to learn more about his experience as a refugee, going through the Open Door Policy program  and finding work in a remote CX role.


PartnerHero Culture

Creating a more inclusive and flexible holiday policy

Aug 1, 2024

A few months ago PartnerHero set out to create a new, more inclusive holiday policy. Read on to see what we came up with.

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