PartnerHero Culture Articles

PartnerHero Culture

Meet: Alexandra Mainardi

Aug 6, 2024

Hi, I’m Alexandra, but you can call me Alex, I’m 26 years old and I’ve been at PartnerHero for over three years. I’m currently working as a Team Manager for a very cool partner called BentoBox.

PartnerHero Culture

Meet Allan Doblado

Aug 6, 2024

Hello, my name is Allan and I have been with Partnerhero for 4 years 4 months and 30 days. Not that I’m counting.

PartnerHero Culture

How I ended up at PartnerHero

Aug 6, 2024

I worked at a call center almost three years, moving from agent, to mentor, to QA Department and ended up being a supervisor for about two years. It was a really good experience, where I learned many things that helped me grow personally and professionally. However, after a couple of months of being a supervisor, the learning experience disappeared. We were on a loop with a monotonous routine.

PartnerHero Culture

Embracing growth

Aug 6, 2024

Embracing growth, by definition, is about developing our skills and staying open to change. But that is just the tip of the iceberg. Embracing growth for me, is having your world turned upside down and still being able to see it as a learning opportunity.

PartnerHero Culture

Boundless in 2024

Aug 5, 2024

There's a commitment happening at PartnerHero to intentionally share our mission and culture outside the company with historically vulnerable communities. Here's what we're working on this year.

PartnerHero Culture

Meet: Carol Wood

Aug 5, 2024

Meet Carol Wood, Operations Manager at PartnerHero.

PartnerHero Culture

PartnerHero invests in Jiffy, an early stage CX startup

May 23, 2024

The investment is being made through the first round of PartnerHero’s CX Innovators Fund

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

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