PartnerHero Culture Articles

PartnerHero Culture

Introducing Sahar Rahmani, VP of Engineering and AI

Aug 7, 2024

Today, we are welcoming Sahar Rahmani, who is joining PartnerHero as our Vice President of Engineering and AI, making sure that we continue to constantly innovate and deliver value to our partners from day one.

PartnerHero Culture

Meet: Steven Melendez

Aug 6, 2024

Hi, my name is Steven. I'm 28 years old, working as a support hero and currently living in Boise! Before Boise, I spent the last 6 years traveling and performing my music.

PartnerHero Culture

Meet: Gabriela Moreira

Aug 6, 2024

Hello, my name is Gabriela and I am 34 years young. I am Brazilian and I live in a small town called Franca. I‘ve been working for PartnerHero for more than 2 years and this is my story.

PartnerHero Culture

Meet: Josh Magsam

Aug 6, 2024

Hi, I’m Josh. I’m 39 years old and Director of Partner Operations. I work from home in Portland, Oregon, where I live with my wife and young son, as well as two cats and a dog. I grew up in Minnesota and moved to Oregon about thirteen years ago. I have a younger sister and two nephews.

PartnerHero Culture

Meet: Giulia Gasparin

Aug 6, 2024

Hi! I’m Giulia, I am the Team Lead for the Portuguese Udemy Team. I was born and raised in Curitiba, Brazil, but had already lived in Porto Alegre and I’m currently living in São Paulo.

PartnerHero Culture

Meet: Carlos Rivera

Aug 6, 2024

Hello, my name is Carlos but most people call me Panda, and I'm  one of People Operations leads. I've been working at PartnerHero for more than 2 years now, and this is my story.

PartnerHero Culture

PartnerHero invests in Jiffy, an early stage CX startup

May 23, 2024

The investment is being made through the first round of PartnerHero’s CX Innovators Fund

PartnerHero Culture

Partner Spotlight: Hillary Raigner from Good Eggs

May 23, 2024

For our first-ever partner spotlight we are talking to Hillary Raigner, CX and Operations Manager at Good Eggs. Good Eggs an online grocery delivery company based in the Bay Area that delivers absurdly fresh, local, sustainable foods to thousands of customers each week.


PartnerHero Culture

PartnerHero US Is ISO 27001 Certified

May 23, 2024

PartnerHero’s US operations have achieved independent ISO/IEC 27001:2013 certification, verifying our adherence to the highest level of international security standards.

PartnerHero Culture

PartnerHero acquires Summatti, an AI-powered platform

May 23, 2024

The acquisition accelerates PartnerHero’s plan to build an omnichannel CX operations platform

PartnerHero Culture

Our Mission and Values

May 23, 2024

In this interview with Shervin Talieh, PartnerHero CEO and founder, we dive into the company's mission statement and what makes PartnerHero stand out from other BPOs.

PartnerHero Culture

Our Security & Privacy Program

May 23, 2024

PartnerHero places the highest value on security and privacy within our company, and we recognize how critically important it is to the partners we work with.

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