PartnerHero Culture Articles

PartnerHero Culture

A love letter to the World Wide Web

Oct 15, 2024

1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.

PartnerHero Culture

2020 Culture Awards

Oct 15, 2024

Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.

PartnerHero Culture

How we are becoming an AI-powered CX company

Oct 10, 2024

In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.

PartnerHero Culture

Working hard or hardly working (from home)

Oct 9, 2024

Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.

PartnerHero Culture

5 benefits I get out of being a mentor

Sep 10, 2024

Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.

PartnerHero Culture

You do not have a time-management problem

Aug 20, 2024

Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?

PartnerHero Culture

Love Yourself, Wellness Week 2021 recap

May 23, 2024

Every year we take a week to learn about a topic related to health. This year our theme was "Love Yourself" and we learned about everything from Self-Advocacy to Neurodiversity.

PartnerHero Culture

Language Proficiency at PartnerHero

May 23, 2024

Hiring at PartnerHero has many components like education, professional background, values-alignment, partner-fit and personality fit. Given the work that we do, one of the most important aspects is the language assessment.

PartnerHero Culture

It's PartnerHero, not “Shervin Inc.”

May 23, 2024

Building a sustainable company requires putting your ego aside and considering diverse viewpoints in how your conduct business, even if that sometimes means doing things that are contrary to your own beliefs.

PartnerHero Culture

Hurricane Eta and Iota final update

May 23, 2024

Thank you to everyone who contributed to our GoFundMe campaign in support of employees and families impacted by the tropical storms that hit Honduras in early November 2020.

PartnerHero Culture

Bucharest: building an inclusive culture from the ground up

May 23, 2024

PartnerHero Bucharest office may be our most recent addition, but it’s already well on the way to building the inclusive and fun culture that PartnerHero is known for world-wide.

PartnerHero Culture

Announcing our new core value

May 23, 2024

As we continue to grow as a company, we realize it’s important to renew our commitment as a global community of passionate individuals supporting some of the best companies in the world.

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