1989 was a year marked by revolutionary sociopolitical and scientific changes. Let's focus on WWW.
Culture brings intention to what we do. From the partners we serve to the associates who work with us, we share a set of core values that guide our actions, words, intentions. PartnerHero’s culture is what sets us apart, not only from other BPOs but from other companies.
In the rapidly evolving landscape of customer service and AI, the integration of technology is not just a trend—it's a transformation. At PartnerHero, we are excited to embrace that journey.
Working remotely has been a hot-button topic for the past few years. There are companies who have said no way and companies who hold that it’s the best way.
Everyone knows the benefits of getting mentored, but what about being a mentor? Being a mentor is a great way to continue to grow your own professional career, as well as those you mentor.
Almost every week, without fail, a PartnerHero associate will approach me and ask for some time to chat. Once we are on the call or meeting face-to-face, I ask them how can I help you?
Considering the devastating impact that COVID had on businesses that require in-person interaction, PartnerHero was relatively lucky in 2020. Our offices closed and we moved to a work-from-home setting in March, making it easier to keep our community safe.
Originally made as an internal training document, we're sharing this guide to the outside world today for the first time. If you've ever been unsure or afraid about how to address a trans or non-binary colleague, this guide shares practical advice and exercises that will set you in the right direction to create a supportive environment.
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PartnerHero made the annual Inc. 5000 list of the fastest-growing private companies in the United States. Our success stems from our focus on culture and quality.
As startups work to create the future, the very notion of “work” is changing too. For both businesses and the people who power them, the choices and considerations are no longer binary: Employee or contractor? Insource or outsource? Freelancer or gig-worker? Quality or cost? Culture or pay? Office or remote?
And that is what PartnerHero is. A technology-enabled services company that is built to answer these questions and many others.
No one will ever say that 2020 was an easy year.
While PartnerHero Honduras was in full swing helping associates who were impacted by Tropical Storm Eta, Typhoon Ulysses struck Manila, Philippines forcing several of our associates there to evacuate their homes.
It’s been three weeks since Tropical Storm Eta landed in Honduras forcing dozens of PartnerHero employees and their families to evacuate their homes, in many cases with nothing but the clothes on their backs. Between then and now, Hurricane Iota also hit the region, causing additional flooding and delaying the timeline for when those impacted can begin rebuilding their lives.
